Conflict happens in every workplace. Left untended, a misunderstanding between co-workers can erupt into costly litigation that drains the company of its resources and employees of their confidence and energy. If properly managed, however, conflict can often be resolved by encouraging employees to explore mutually beneficial solutions.

A skilled mediator and conflict resolution coach, Alison Sulentic is trained in both transformative and narrative mediation techniques. She is certified to use the Conflicts Dynamic Profile, an assessment tool designed to help individuals better understand and manage conflict triggers.

Services to advance the resolution of workplace conflicts include:

Workplace conflict resolution:

  • Analysis of internal conflicts through interviews of affected employees and examination of internal records
  • In-house mediation of disputes among employees or between employees and managers
  • Mediation of disputes at the C-suite level, including disputes with regard to executive compensation and severance arrangements
  • Facilitation and team building to promote greater understanding of individual and mutual goals and challenges
  • Training of managers and HR professionals to handle internal conflicts in an effective manner

Conflict Resolution Coaching

Individualized coaching can help managers and employees to prepare for and conduct challenging conversations. One-on-one coaching can be particularly helpful to managers who would like to improve their ability to manage conflict among their employees, deliver challenging performance reviews or other difficult messages, or to lead employees through organizational change.

Mediation of Disputes in Civil Litigation, Particularly Concerning Workplace Issues

Mediation is process in which a mediator, as a neutral third party, encourages and facilitates a discussion between parties to promote reconciliation, settlement, or understanding. Since mediation is a confidential process, discussions can take place in a spirit of candor that often leads to the resolution of disputes in a cost-effective manner.

Please contact Alison Sulentic at 832-794-0056 or email Alison to discuss which conflict resolution services might best meet your needs.